Terms of Service

Welcome to CareOneGo. These Terms of Service govern your access to and use of https://careonego.com and the products and services offered through our website.

By visiting our website or making a purchase, you agree to these terms. If you do not agree, please do not use our website.

1. Online Store

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to offer products and services online.

You agree to use our website only for lawful purposes and in accordance with these terms.

2. Eligibility

By using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you, or that you have the necessary authorization from a parent or legal guardian where required.

3. Product Information

We make reasonable efforts to display product descriptions, images, specifications, and pricing accurately.

However, colors and visual details may vary depending on your device or screen settings. Product packaging and specifications may also change where permitted, provided that the product continues to comply with applicable requirements.

Please review product descriptions and specifications carefully before placing an order.

4. Pricing and Availability

Prices, promotions, and product availability may change without notice before an order is placed.

The price applicable to your purchase will generally be the price displayed at checkout, subject to applicable law.

We reserve the right to correct genuine pricing, listing, or inventory errors. If an error materially affects an order you have placed, we will take appropriate steps in accordance with applicable law.

5. Orders and Payments

By submitting an order, you agree to provide accurate billing, shipping, and contact information.

We reserve the right to review, refuse, or cancel orders where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, inventory issues, or listing errors, subject to applicable law.

Payment must be successfully authorized before an order can be processed.

6. Shipping and Returns

Shipping arrangements, estimated delivery times, return eligibility, and refund procedures are described in our Shipping Policy and Refund & Return Policy.

Those policies form part of these Terms of Service. Nothing in these terms removes any consumer rights that cannot legally be excluded.

7. Intellectual Property

All website content, including text, graphics, logos, designs, photographs, and other materials, is owned by or licensed to CareOneGo or its respective rights holders, unless otherwise indicated.

You may not reproduce, distribute, modify, or commercially exploit our content without prior authorization, except as permitted by law.

8. Prohibited Uses

You may not use our website:

• For unlawful or fraudulent activities.

• To violate applicable laws or regulations.

• To infringe intellectual property or privacy rights.

• To transmit malicious code or interfere with website security.

• To submit false or misleading information.

• To interfere with the website's operation or other users' access.

We may restrict access when reasonably necessary to protect our website, customers, or business.

9. Third-Party Services and Links

Our website may include third-party services, payment providers, or links to external websites.

Third-party services may be subject to their own terms and privacy policies. We are not responsible for third-party websites or services to the extent permitted by law.

10. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and its content are provided on an available basis, without guarantees that the website will always operate uninterrupted or error-free.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable mandatory consumer rights.

To the extent permitted by law, CareOneGo will not be liable for indirect or consequential losses arising from the use of the website where such liability may lawfully be excluded.

11. Indemnification

To the extent permitted by law, you agree not to misuse our website or violate these terms in a manner that causes harm to CareOneGo or others.

Any indemnification obligation will apply only to the extent permitted by applicable law.

12. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our business, website, or legal obligations.

The current version will be available on this page. Your continued use of the website after changes take effect constitutes acceptance where permitted by law.

13. Governing Law

These terms are subject to applicable laws. Nothing in this section removes mandatory consumer protections that apply in your country or region.

14. Contact Information

If you have questions about these Terms of Service, please contact:

CareOneGo
Email: support@careonego.com
Website: https://careonego.com